Hyster enjoys a unique relationship with our customers. We strive to create complete client satisfaction created through world class production. Our objective is to anticipate the needs of all our customers along with address them with forklifts which deliver the value, the performance and the dependability which they truly demand.
Hyster fully believes in starting with the customer. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Each Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits actually hold every worker responsible for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide variety of features. The company has remained fully dedicated to its key focus on both safety and quality, on being innovative each and every time, and by providing several of the best material handling machines on the market. These are just a few of the reasons the corporation has become a leader within the industry.